How to order a repeat prescription

 

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Patients must ensure that requests for medication are submitted at least 5 working days before their medication runs out.

We make every effort to turn your request around in this time.

Requests may be submitted:

  • NHS Wales app: Please request access via reception and access will be given for you to order your prescriptions online, this replaces the previous emails system of ordering prescriptions.
  • By post (enclosing a stamped self-addressed envelope).
  • In person using the repeat prescription request box in the practice.
  • Drop off at your nearest Chemist (this is a service some Chemists provide but may require more than 5 working days, please check with the Chemist, this service falls outside our 5 working days commitment).
  • The Electronic Prescription Service (EPS) is coming on the 5th December 2025
    • Our staff will soon be able to send your prescription directly 
    to your pharmacy electronically.
    • You can nominate your pharmacy now. Just speak to staff at 
    your usual pharmacy and they will do the rest.
    • You do not need a smartphone or computer to nominate your 
    pharmacy. 
    • This is a NHS Wales service which is free and secure.
  • What are the benefits of EPS?
    • It’s easier. Your prescription will no 
    longer need to be picked up from the 
    practice and taken to the pharmacy.
    • Prescriptions can be tracked at all 
    times, meaning they can't be lost.
    • It is safe and secure.
    • Reducing our use of paper is good 
    for the environment

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We do not accept requests for repeat prescriptions by telephone, unless this has been agreed with the practice or you are a registered housebound patient.

 

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